Refunds:
Refunds will be issued within 30 days of delivery. Please ensure that the item is in its original condition and packaging. We reserve the right to refuse a refund if the item shows signs of use or damage.

Lost or Stolen Packages
We are not responsible for lost or stolen packages. Please ensure that your shipping address is correct and secure.

Damaged or Defective Goods

If you receive a damaged or defective item, please contact us immediately. To process a replacement, we require a high-quality picture or video of the damaged or defective goods. Once verified, we will ship a replacement order.

Delayed Deliveries
If your delivery is in transit for more than 5 days beyond the estimated delivery window for your country, please contact us. We will issue a replacement order to ensure you receive your items.

Shipping Times
- Standard shipping typically ranges from 10 to 15 days for most destinations.
- Shipping times may vary depending on the product, supplier, and destination country.

Order Processing
- Orders are processed within 1-3 business days.
- Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Rates
- Shipping rates are calculated at checkout based on the destination and the weight of the items.

Delays
- While we aim to meet the estimated shipping times, delays may occur due to factors beyond our control, such as customs processing or carrier delays.

Thank you for shopping with Thrive Animal Support. We appreciate your business and are committed to providing you with the best service possible.

Welcome to Thrive Animal Support! We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at jusmybusiness5@gmail.com.

Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, or otherwise contact us. This may include your name, email address, phone number, shipping address, and payment information.

How We Use Your Information

We use the information we collect in the following ways:
- To process and fulfill your orders, including sending you emails to confirm your order status and shipment.
- To send you marketing and promotional communications if you have opted in to receive them.
- To improve our website and your shopping experience.
- To respond to your inquiries and provide customer support.

Sharing Your Information

We do not share your personal information with third parties except as necessary to provide you with our services, such as sharing your shipping address with our delivery partners. We may also share your information to comply with legal obligations, enforce our policies, or protect our rights.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

Cookies

We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

Your Rights

You have the right to access, correct, or delete your personal information that we hold. You can also object to the processing of your personal information, request that we restrict the processing of your personal information, or request portability of your personal information. To exercise these rights, please contact us at Jusmybusiness5@gmail.com

Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new privacy policy on this page.

Contact Us

If you have any questions about this privacy policy, please contact us at:

Thrive Animal Support

Jusmybusiness5@gmail.com

Thank You!

Welcome to Thrive Animal Support. These terms and conditions outline the rules and regulations for the use of our website, located at https://thriveanimalsupport.shop/. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Thrive Animal Support if you do not agree to all of the terms and conditions stated on this page.

Intellectual Property Rights

Unless otherwise stated, Thrive Animal Support and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may access this from Thrive Animal Support for your own personal use subjected to restrictions set in these terms and conditions.

Use of Our Website

By using our website, you agree to:
- Use our website only for lawful purposes.
- Not use our website in any way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the website.
- Not attempt to compromise the security of our website or gain access to secured areas or sensitive information.

Products and Services


All products and services listed on our website are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice.

Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information. If your order is canceled after your payment has been processed, we will issue a full refund.

Limitation of Liability

In no event shall Thrive Animal Support, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of this website. Thrive Animal Support and its officers, directors, and employees shall not be held liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this website.

Indemnification

You hereby indemnify to the fullest extent Thrive Animal Support from and against any and all liabilities, costs, demands, causes of action, damages, and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these terms.

Changes to These Terms

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms and conditions periodically.

Contact Us

If you have any questions about these terms and conditions, please contact us at:

Thrive Animal Support
jusmybusiness5@gmail.com